Refund policy

At CartMax, customer satisfaction is our priority. We accept return or replacement requests within 2 days of delivery for damaged, defective, incorrect, or significantly misdescribed products.

• Return Eligibility: Products should be returned with original packaging and accessories where possible.

• Refunds: Approved refunds are generally processed within 7–14 business days.

• Return Shipping: CartMax covers reasonable return shipping costs for approved damaged, defective, or incorrect items.

• Order Cancellation: Orders may be cancelled before dispatch by contacting our support team.

• How to Request: Contact us with your order number and photos or videos of the issue, if applicable.

Contact Us

Website: https://cartmax.shop
WhatsApp: 03703445209

This policy is subject to applicable consumer protection laws in Pakistan.